Privacy Policy – Al-Riyad Online Store
At Al-Riyad Company, we are committed to protecting the privacy of your personal data. This policy aims to clarify how we collect, process, and use your personal data when you use our online store or our services.
Types of Personal Information We Collect
When registering or purchasing from our online store, you may be asked to provide:
-
Full Name
-
Email Address
-
Postal Address
-
Phone Number
-
Payment Transaction Number
How We Collect and Use Information
We collect personal information in several ways, including:
-
When registering in our online store
-
When placing an order
-
When subscribing to our newsletter
-
When participating in surveys or filling out forms
We use personal data for the following purposes:
-
Enhancing user experience
-
Delivering the right products
-
Improving store performance and customer service
-
Sending updates or information about products and services
-
Processing transactions quickly and efficiently
Disclosure of Data Without Consent
We may disclose your personal data to third parties without your consent in the following cases:
-
Legal Obligations: If disclosure is required by law.
-
Protection of Rights and Property: To protect our legal rights, property, or the safety of our users.
-
Security Investigations: When disclosure is necessary for investigations into illegal activities.
-
Vital Interests: To protect the vital interests of another individual.
-
Contract Enforcement: If disclosure is necessary to enforce a contract between us and you.
Visitor Data Protection
We implement security measures to safeguard your personal data, including:
-
Regular scans to detect security vulnerabilities.
-
Storing information on secure networks with limited access to authorized personnel only.
-
Encrypting all payment information using SSL technology.
Data Sharing with Third Parties
We do not sell or share your personal data with third parties, except in the following cases:
-
With parties providing hosting and operational services for the store (subject to data protection commitments).
-
Where legally required to disclose information.
Use of Cookies
We use cookies to enhance your experience, such as:
-
Managing your shopping cart
-
Delivering personalized ads
-
Understanding preferences for better future services
You can control cookies through your browser settings.
External Links
Some parts of our store may contain links to third-party websites. We are not responsible for the content or activities of those websites.
Updates to the Privacy Policy
We may update this privacy policy from time to time. You will be notified of significant changes via email.
Customer Rights
At Al-Riyad, we are committed to protecting your personal data and giving you full control over the information you share with us. You have the following rights:
-
Right to Access Data – You may request access to your personal data and obtain a copy.
-
Right to Correct Data – You may request correction of inaccurate or incomplete data.
-
Right to Edit Personal Data – You may edit your personal information directly from your account, including name, email, and mobile number.
-
Right to Delete Your Account – You can delete your account and personal data directly from the website (via "My Account" → "Delete My Account").
-
Right to Unsubscribe – You may unsubscribe from our newsletters at any time by:
-
Clicking the “unsubscribe” link at the bottom of any email.
-
Sending an unsubscribe request to info@el-riyad.com.
-
-
Right to Data Protection – We secure your personal data with advanced security technologies such as encryption and safe storage. Payment details are protected via trusted gateways and never stored on our servers.
-
Right to Know Disclosure Conditions – You may request details of when and why your data may be shared (legal obligations, rights protection, security investigations, vital interests, or contract enforcement).
-
Right to Breach Notification – In the event of a data breach, we will notify you via email and our website within 7 business days.
-
Right to Control Cookies – You may control cookies from your browser settings. Cookies are used to improve your experience, manage your cart, and provide tailored advertising.
Contact Information
For any inquiries regarding your personal data or to make changes, please contact us at:
Email: info@el-riyad.com
Address: Al-Qanater Al-Khairiya
